Tell us what you need — we'll reply with a quote within 24 hours. Prefer chat?Message us on WhatsApp.
Frequently Asked Questions
What is your minimum order quantity (MOQ)?
We keep quantities flexible. Tell us your spec and target quantity — we'll match the right source and terms. Trial orders are welcome, so you can test quality before committing to bulk.
Do you provide free samples?
Yes, we can provide small samples for quality evaluation. Shipping costs for samples are usually covered by the buyer, but we'll deduct the sample cost from your first order.
How long does shipping take?
Depending on your location and shipping method: express (5-10 days), air freight (7-15 days), sea freight (15-30 days to Southeast Asia, 25-40 days to Middle East). We'll recommend the best option for your order size.
Can you match a specific color?
Absolutely. Send us your color sample or Pantone code, and we'll match it. Custom color matching typically adds 3-5 days to production time.
What payment methods do you accept?
We accept T/T (bank transfer) and PayPal for small orders, with other options available upon request. Standard terms are 30% deposit, 70% before shipment.
Do you handle customs clearance?
We handle export clearance in China. Import clearance at your destination is the buyer's responsibility — we'll provide all necessary documentation (commercial invoice, packing list, bill of lading, certificate of origin).